FAQs
General
Glitz & Glam's response to the COVID19 health pandemic...
Glitz & Glam has been closely monitoring changes related to COVID 19 and have implemented measures aligned with the recommendations of the CDC and local health department guidelines. The precautions our team have implemented, are centered around ensuring each girl enjoys the pampered moments we create, with significant focus on prioritizing the health of all involved.
While we wish we could pick up and continue business as usual, we have been forced to make significant changes in the services we can offer and the total party size. Until further notice our team will only offer our Spring 2020 package, with a maximum of 6 participants (to include the birthday girl).
As recommended by the CDC, participants will be seated in accordance with the social distancing guidelines and our team will wear PPE to decrease risk of transmission. All party participants will need to either wear a mask of their own, or purchase a custom Glitz & Glam mask. We know capturing the moments are important, but we ask that adults please limit the time spent in the vicinity of where services are being rendered.
For the safety of all, our team will use their personal discretion and refuse services to participants with active display of symptoms.
What should I expect the day of my party?
Glitz & Glam, LLC suggests a clear and open space to host the party. We will bring all materials needed to facilitate the party. We anticipate the duration of the party to be about 1-1.5 hours (including setup & breakdown; duration may vary dependent upon number of participants and package). It is vital that girls are present when Glitz & Glam arrive. In the event that girls arrive late, Glitz & Glam will try to service each girl as time allows, however we cannot continue beyond the designated time-frame in consideration of clients booked subsequent. If your package will include our hand or foot soak option, our staff will need access to a water source.
How do I book a party?
Parties can be booked through the Online Booking section of our website, https://www.glitzandglamllc.com/new-online-booking.html. After completing the appointment request form, you will be provided with a link where the $50 deposit can be made. The $50 deposit is
required to reserve the requested date/time of your event, and is non-refundable and non-transferable. The $50 deposit will be deducted from your party total and the balance for your event is due the day of your event. We accept cash, Visa, MasterCard and bank debit cards. Sorry, we do not accept personal checks.
Glitz & Glam can be reached during the hours of 8 am-8pm daily at (240) 442-2665 or bookglitzandglamllc@gmail.com.
Does Glitz & Glam do Community/Corporate/Non-Profit events?
Glitz & Glam, LLC believes in community, its growth and its future. We have dedicated ourselves to our community, both encouraging and participating in community efforts across the inner city and surrounding areas. Please contact our team regarding your next event at (240) 442-2665 or bookglitzandglam@gmail.com.
What happens if there’s inclement weather?
In the event of inclement weather or unsafe road conditions, Glitz & Glam may elect to cancel your scheduled party. In this event we will reach out to you to reschedule within 45 days of the original date.
What’s Glitz & Glam’s cancellation policy?
Life happens. At Glitz & Glam we understand that and are happy to assist you in rescheduling your event (within 45 days of your original event). We require 2 week notice if you need to cancel or reschedule your event. If you cancel your event, you will be charged a $50 cancellation fee.
Can I leave my kids with the Glitz & Glam staff during the party?
Glitz & Glam loves creating moments for every girl that participates in our parties, however, we ask that parents or a reponsible adult stay on site for the duration of the party, as we cannot assume responsibility for unattended children.
Fees
What is Glitz & Glam’s radius? Is there a fee for mileage, parking or tolls?
Glitz & Glam, LLC operates within 30 miles of zip code 20032. $1 per mile (roundtrip) is charged for travel beyond, up to 60 miles.
Client is responsible for any/all parking and toll fees.
Why does Glitz & Glam charge for polish removal?
Glitz & Glam requests (in advance) that nail polish be removed prior to the start of the party, as polish removal delays services. Should our team be required to remove polish there will a $5 fee per girl.
Glitz & Glam's response to the COVID19 health pandemic...
Glitz & Glam has been closely monitoring changes related to COVID 19 and have implemented measures aligned with the recommendations of the CDC and local health department guidelines. The precautions our team have implemented, are centered around ensuring each girl enjoys the pampered moments we create, with significant focus on prioritizing the health of all involved.
While we wish we could pick up and continue business as usual, we have been forced to make significant changes in the services we can offer and the total party size. Until further notice our team will only offer our Spring 2020 package, with a maximum of 6 participants (to include the birthday girl).
As recommended by the CDC, participants will be seated in accordance with the social distancing guidelines and our team will wear PPE to decrease risk of transmission. All party participants will need to either wear a mask of their own, or purchase a custom Glitz & Glam mask. We know capturing the moments are important, but we ask that adults please limit the time spent in the vicinity of where services are being rendered.
For the safety of all, our team will use their personal discretion and refuse services to participants with active display of symptoms.
What should I expect the day of my party?
Glitz & Glam, LLC suggests a clear and open space to host the party. We will bring all materials needed to facilitate the party. We anticipate the duration of the party to be about 1-1.5 hours (including setup & breakdown; duration may vary dependent upon number of participants and package). It is vital that girls are present when Glitz & Glam arrive. In the event that girls arrive late, Glitz & Glam will try to service each girl as time allows, however we cannot continue beyond the designated time-frame in consideration of clients booked subsequent. If your package will include our hand or foot soak option, our staff will need access to a water source.
How do I book a party?
Parties can be booked through the Online Booking section of our website, https://www.glitzandglamllc.com/new-online-booking.html. After completing the appointment request form, you will be provided with a link where the $50 deposit can be made. The $50 deposit is
required to reserve the requested date/time of your event, and is non-refundable and non-transferable. The $50 deposit will be deducted from your party total and the balance for your event is due the day of your event. We accept cash, Visa, MasterCard and bank debit cards. Sorry, we do not accept personal checks.
Glitz & Glam can be reached during the hours of 8 am-8pm daily at (240) 442-2665 or bookglitzandglamllc@gmail.com.
Does Glitz & Glam do Community/Corporate/Non-Profit events?
Glitz & Glam, LLC believes in community, its growth and its future. We have dedicated ourselves to our community, both encouraging and participating in community efforts across the inner city and surrounding areas. Please contact our team regarding your next event at (240) 442-2665 or bookglitzandglam@gmail.com.
What happens if there’s inclement weather?
In the event of inclement weather or unsafe road conditions, Glitz & Glam may elect to cancel your scheduled party. In this event we will reach out to you to reschedule within 45 days of the original date.
What’s Glitz & Glam’s cancellation policy?
Life happens. At Glitz & Glam we understand that and are happy to assist you in rescheduling your event (within 45 days of your original event). We require 2 week notice if you need to cancel or reschedule your event. If you cancel your event, you will be charged a $50 cancellation fee.
Can I leave my kids with the Glitz & Glam staff during the party?
Glitz & Glam loves creating moments for every girl that participates in our parties, however, we ask that parents or a reponsible adult stay on site for the duration of the party, as we cannot assume responsibility for unattended children.
Fees
What is Glitz & Glam’s radius? Is there a fee for mileage, parking or tolls?
Glitz & Glam, LLC operates within 30 miles of zip code 20032. $1 per mile (roundtrip) is charged for travel beyond, up to 60 miles.
Client is responsible for any/all parking and toll fees.
Why does Glitz & Glam charge for polish removal?
Glitz & Glam requests (in advance) that nail polish be removed prior to the start of the party, as polish removal delays services. Should our team be required to remove polish there will a $5 fee per girl.
