General What should I expect the day of my party? Glitz & Glam, LLC suggests a clear and open space to host the party. We will bring all materials needed to facilitate the party. We anticipate the duration of the party to be about 1-1.5 hours (including setup & breakdown; duration may vary dependent upon number of participants and package). It is vital that girls are present when Glitz & Glam arrive. Glitz & Glam has allotted up to an hour and a half for the execution of each party. In the event that girls arrive late, Glitz & Glam will try to service each girl as time allows, however we cannot continue beyond the designated time-frame in consideration of clients booked subsequent. If your package will include our hand or foot soak option, our staff will need access to a water source. How do I book a party? Parties can be booked through the Online Booking section of our website, via text, email or voice call. Glitz & Glam can be reached during the hours of 8 am-8pm daily at (240) 442-2665 or email@example.com. A payment card is required to hold your party reservation and payment is required in full the day of your event. We accept Visa, MasterCard and bank debit cards. Sorry, we do not accept personal checks. Does Glitz & Glam do Community/Corporate/Non-Profit events? Glitz & Glam, LLC believes in community, its growth and its future. We have dedicated ourselves to our community, both encouraging and participating in community efforts across the inner city and surrounding areas. Please contact our team regarding your next event at (240) 442-2665 or firstname.lastname@example.org. What happens if there’s inclement weather? In the event of inclement weather or unsafe road conditions, Glitz & Glam may elect to cancel your scheduled party. In this event we will reach out to you to reschedule within 45 days of the original date. What’s Glitz & Glam’s cancellation policy? Life happens. At Glitz & Glam we understand that and are happy to assist you in rescheduling your event (within 45 days of your original event). We require 2 week notice if you need to cancel or reschedule your event. If you cancel your event, you will be charged a $50 cancellation fee. Can I leave my kids with the Glitz & Glam staff during the party? Glitz & Glam loves creating moments for every girl that participates in our parties, however, we ask that parents or a reponsible adult stay on site for the duration of the party, as we cannot assume responsibility for unattended children.
Fees What is Glitz & Glam’s radius? Is there a fee for mileage, parking or tolls? Glitz & Glam, LLC operates within 30 miles of zip code 20032. $1 per mile (roundtrip) is charged for travel beyond, up to 60 miles. Client is responsible for any/all parking and toll fees. Why does Glitz & Glam charge for polish removal? Glitz & Glam requests (in advance) that nail polish be removed prior to the start of the party, as polish removal delays services. Should our team be required to remove polish there will a $5 fee per girl.